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Help reduce our ' carbon - footprint ' . . . While Earning and Saving $$$ |
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Frequently Asked Questions
Q - Question
A - Answer
Register And Learn About RunAndGetIt Membership Benefits And Savings $$$
Q - Where can I learn more about RunAndGetIt.com?
A - Click on the 'How It Works', 'FAQs', and 'Local Merchant' tabs for more RunAndGetIt information.
Q - Where can I register for the RunAndGetIt mailing list?
A - Click on the 'About' or 'Local Merchant' tab and enter the requested registration information in the 'Mailing List' form.
Q - How do I contact RunAndGetIt to ask specific questions, and to make requests and comments?
A - Click on the 'Local Merchant' tab and enter the requested registration information in the 'Contact Us' form.
Save $$$ On Your Transportation Costs
Q - What is a reasonable way to share transportation cost between Riders?
A - The answer to this question is up to you. However, one of RunAndGetIt’s goals is to help reduce transportation costs for you (the Driver), and for your Rider(s). When the transportation cost for one vehicle is divided between two or more Riders, ...everyone can benefit from the savings!
RunAndGetIt members can click on the 'Share Calculator' tab to calculate Riders 'share-cost' amounts.
Q - How do I determine how much to charge each of my Riders?
A - One way to calculate transportation fuel 'share-cost' amounts is to use the 'Share Calculator' provided for RunAndGetIt members. Log-in and click on the 'Share Calculator' tab. Enter the requested travel information including the fuel efficiency of your vehicle (miles per gallon), and the fuel cost ($ per gallon). The 'Share Calculator' determines the appropriate fuel 'share-cost' amount for each Rider.
Earn $$$ With Special Service Offers
Q - What kind of Special Services can I offer?
A - Following are just a few of the many different kinds of Special Services that you might offer: grocery shopping & delivery, patient transportation for medical treatments, prescription pickup & delivery, dry cleaning pickup & delivery, freight transport, 'take-out' order pickup & delivery, movie theater transportation, restaurant transportation, soccer practice transportation, etc. ...
Q - How can I earn money with Special Service Offers?
A - If you do errands for your Favorite Customers, such as grocery shopping & delivery, prescription pick-up & delivery, dry cleaning drop-off & pick-up, etc., ...you can charge a service fee. You determine the compensation amount for the service you are providing.
Q - How is 'pick-up order' merchandise paid for?
A - There are several different payment methods for 'pick-up' merchandise: Driver's Customer agrees to reimburse Driver upon delivery, Driver's Customer pre-pays merchant before Driver 'pick-up', or Driver's Customer pre-pays Driver before merchandise 'pick-up'.
Select The Drivers, Riders And Customers That Are Right For You
Q - As a Driver, how do I select my Favorite Riders and Favorite Service Customers?
A - In most cases your Riders and Service Customers are people that you already know and trust like neighbors, family members, friends, an acquaintance via another friend, other mothers, other fathers, colleagues at work, church members, club members, team members, and organization members.
Q - What makes a prospective Rider or Service Customer a good candidate for my Favorite Rider-Customer List?
A - Most of your Favorite Riders and Service Customers will live relatively close to you, or they will live along a ‘primary travel route’ to your regular destinations. For example, ...from your home to: where you work, area grocery stores, area pharmacies, area dry cleaners, area or regional schools, area restaurants, area movie theaters, area or regional merchants, churches, clubs and community centers.
Q - What can I do if I am approached by someone requesting to be added to my Favorite Rider-Customer List?
A - It’s up to you, ...you can add him or her to your to your Favorite Rider-Customer list. Or, if you prefer not to add this person to your list, you can refer him or her to the RunAndGetIt website where they can register and be included in the 'prospective' Rider List. RunAndGetIt Drivers can then view a list of 'prospective' Riders that are searching for Drivers in their area.
Q - How will RunAndGetIt Drivers know that I am interested in becoming a Rider, and that I want to communicate with 'prospective' Drivers?
A - Go to the RunAndGetIt.com website and click on the 'Riders' tab. Enter the requested information in the 'Rider Information' form and follow the easy 'point-and-click' steps. Your 'prospective' Rider name, email address, general location(s), interests & needs information will be available for RunAndGet Drivers to view.
Q - How do I change and update my Rider information when I move, or my work location changes?
A - Go to the RunAndGetIt.com website and click on the 'Riders' tab. Enter the requested information and follow the easy 'point-and-click' steps to submit and update your information.
Q - What should I do if a Rider or Service Customer confirms reservations with me but is consistently late at departure times, fails to honor payment agreements, or is consistently a ‘no show’?
A - Delete the Rider or Customer from your Favorite Rider-Customer List, and do not accept any further reservation requests from that Rider or Service Customer.
Q - What should I do if a Rider or Driver is not complying with RunAndGetIt 'Terms Of Use' policy
A - Please email RunAndGetIt at support@runandgetit.com ... describe your complaint, and identify the user(s) that you believe are acting in violation of RunAndGetIt policy. Your identity will not be disclosed.
Build Your Own Favorite Customer And Rider List
Q - How do I approach a prospective Rider or Service Customer?
A - Visit or call and ask if they have heard of RunAndGetIt.com . Tell them that you would like their permission to add them to your Favorite Rider-Customer List to help reduce transportation costs for both of you. Also, you can send an email message with the RunAndGetIt website address (www.RunAndGetIt.com) requesting the 'prospective' Rider's permission to add them to your Favorite Rider List.
Q - How can RunAndGetIt Drivers continue to build their Favorite Rider-Customer List with new Riders and service Customers?
A - RunAndGetIt members (Drivers) can sign-in, click on the 'Rider Search' tab, and search the list of 'prospective' Riders. Follow the easy 'point-and-click' steps to view 'prospective' Rider information. Rider email address links are provided so that a Driver can easily click and send an email message to a 'prospective' Rider to discuss 'share-cost' transportation or service opportunities.
Q - What information do I need from a Rider or Service Customer to enter into my Favorite Rider-Customer List?
A - The required Rider-Customer information includes: first name, last name, email address, and postal zip code.
Q - Should I include the ‘optional’ Rider information in my Favorite Rider-Customer List?
A - The ‘optional’ telephone number information is often helpful when you are accepting reservations, and confirming reservations ...before your scheduled departure time. Having the physical street address information can also be a helpful location reminder for you, especially when your Favorite Rider-Customer List gets longer.
Post And Email Your Travel Schedules Quickly And Easily
Q - What information should I enter into my Destination Information text box?
A - Normally you will enter the name of your destination, the physical street address, and the town or city of your Scheduled destination. You may also want to reference a Special Notice ID number after the destination information ...to direct your Favorite Rider or Service Customer's attention to your Special Notice List on your RunAndGetIt Driver Display webpage.
Q - What email address should I use for communicating with RunAndGetIt Riders and Drivers?
A - RunAndGetIt recommends signing up for an email account and securing an email address with vendors such as Google, G-Mail or Microsoft, Windows Live Messenger (MSN orHotmail). You may then choose to use mobile phone features that will allow you to receive RunAndGetIt travel Schedules while you are on the go!
Q - How will a Favorite Rider or Service Customer know when I am offering transportation or a service?
A - Your Favorite Riders & Service Customers will receive an email message from you with your 'offered' Travel and Service Schedule(s), ...including a link to your personal RunAndGetIt.com webpage listing your offered Travel Schedule(s), and your Special Notice messages.
Q - What can I do if a Rider or Service Customer contacts me and requests transportation or a service that I did not Schedule?
A - One of RunAndGetIt's goals is to provide members (Drivers) with a system where Scheduled transportation can be 'offered' to Riders, ...and 'transportation costs' may be shared. It's up to you ...you can accept 'call-in' requests ...or you can explain to the Rider or Service Customer that you only provide 'Scheduled' transportation and services. You can always recommend that they check other RunAndGetIt Driver Schedules in your area, and they can also go to the RunAndGetIt.com website and enter their information in the 'prospective' Rider list.
Q - What should I do if I have to change a Schedule that I posted?
A - Log-in and click on the ‘Schedule’ tab, then follow the easy 'point-and- click' steps to edit and change a Schedule. If you have already accepted reservations for a posted schedule, ...don't forget to communicate with your Favorite Riders and let them know that your original Schedule has been changed!
Q - How can a Favorite Rider or Service Customer let me know that they no longer want to be on my Favorite Rider-Customer List?
A - A current Rider or Customer can speak with you directly, or they can reply to your travel Schedule email message, ...and request to be removed from your Favorite Rider-Customer List.
Communicate Special Notice Messages To Your Favorite Customers And Riders
Q - How do I communicate Special Notice messages to my Favorite Riders and Customers?
A - Log-in and click on the 'Special Notices' tab. Compose your special notice in the Special Notice information box, then follow the easy 'point-and-click' steps to enter and post your Special Notice message.
Q - How do I change (edit) a Special Notice in my Special Notice List?
A - Log-in and click on the 'Special Notices' tab, then follow the easy 'point-and-click' steps to change a Special Notice message.
Q - How do I delete a Special Notice in my Special Notice List?
A - Log-in and click on the 'Special Notices' tab, then follow the easy 'point-and-click' steps to delete a Special Notice message.
Q - How can a Favorite Rider or Service Customer contact me to request and confirm a reservation for Scheduled transportation or Service?
A - If you decide to provide your telephone number, your Favorite Riders or Service Customers can call you to request and confirm a reservation. Otherwise, ...a Rider can reply to your travel Schedule email message and indicate in writing that he or she is requesting a reservation for a particular posted schedule, and would like you to confirm their reservation via email.
Q - How do I designate a specific or special travel Schedule intended for selected Riders or Service Customers in my Favorite Customer List?
A - First click on the ‘Special Notices’ tab to create a Special Notice, compose and enter your Special Notice information. Next click on the ‘Schedule’ tab, create your Schedule, ...reference the Special Notice ID Number (that will be associated with this Schedule)...in your Destination Information text box. This will direct your prospective Rider, or Service Customer’s attention to the Special Notice information for this particular Schedule ...on your Driver Display webpage.
Example
Destination Information:
Veteran’s Hospital
237 Care Lane
Anytown, Anystate 12345
See My Special Notice ID No. 12 …for details.
Special Notice:
(Notice ID) ' 12 ' Please note that this Schedule offer is only for Veteran Riders that reside along
the primary travel route to the destination. Travel Route As Follows: 15 First Avenue, Reading to
Route 95 north to …Exit No. 15 to …Newington Road to… 237 Care Lane, Veteran’s Hospital.
